Privacy Policy

Effective Date: 20/03/2026

VaultaOne (“VaultaOne”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, and contact details
  • Health Information (PHI): Medical records, documents, and other health-related data uploaded to the platform
  • Usage Data: Log files, device information, IP address, browser type, and interaction data

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our platform
  • Enable secure storage and sharing of medical records
  • Improve platform performance and user experience
  • Ensure security, integrity, and compliance with applicable regulations
  • Communicate with users regarding updates, support, and service-related information

3. Data Security

VaultaOne implements industry-standard security measures to protect your data, including:

  • AES-256 encryption for data at rest and in transit
  • Secure cloud infrastructure with continuous monitoring
  • Role-based access controls and authentication mechanisms

While we take reasonable steps to protect your information, no system can guarantee absolute security.

4. HIPAA Compliance

VaultaOne is designed to support compliance with the Health Insurance Portability and Accountability Act (HIPAA) for the protection of Protected Health Information (PHI).

Where applicable, VaultaOne may enter into a Business Associate Agreement (BAA) with healthcare providers and organizations.

5. Data Sharing and Disclosure

We do not sell your personal or health information.

We may share information only in the following circumstances:

  • With authorized users based on permissions set by you
  • With trusted third-party service providers under strict confidentiality obligations
  • When required by applicable law, regulation, or legal process

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

  • Access and review your personal data
  • Request corrections to inaccurate information
  • Request deletion of your account and associated data
  • Control how your data is shared through permission settings

7. Data Retention

We retain your information only for as long as necessary to:

  • Provide our services
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the platform constitutes acceptance of the updated policy.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

support@vaultaone.com